Product Manager

Circle - San Francisco/Boston

8 months ago

At Circle, we're shaking up the global economy by making money simple. With us, you can send money like a text — instant, secure and free — whether your friend is across the table or across the ocean. How exactly are we doing this? Unlike existing systems that are closed and proprietary, we use open internet standards and protocols, including the blockchain (allowing us to offer this service for free). Our mission is to connect every person in the world by exchanging value across borders, between currencies and among friends.

We're looking for a passionate Product Manager to join our team in building delightful payment products and financial tools for consumers around the world. You'll work with a cross-functional team of analysts, engineers, and data scientists dedicated to deterring, detecting and defusing potential bad actors that try to take advantage of Circle and its users. As risk product manager, you make sure that Circle products strike a balance between sufficient friction as a safeguard and delightful user experiences with clear customer communication.

What you'll work on:

  • Develop a deep understanding of our target customer through analyzing user behaviors, speaking to customers regularly, and participating in user research
  • Become a risk domain expert by working with analysts to identify new fraud patterns
  • Form product hypotheses around risk prevention and test impact through experiments
  • Use insights and feedback to prioritize new risk features and projects
  • Work alongside world-class engineers and data scientists to define scope and implement
  • Prepare customer-facing teams for to support new workflows and product launches
  • Monitor performance of risk tools and systems to spot room for improvement

Who you’ll bring to Circle:

  • You have 2+ years of experience guiding the development of software alongside engineering teams – defining product requirements and long-term roadmap plans
  • You're highly analytical and comfortable digging into large datasets
  • You are a big-picture thinker who can easily weave use cases into a coherent product vision and translate into distinct pieces of engineering work
  • You are a compelling storyteller, adept at balancing anecdotes and insights with data in making decisions
  • You have proven ability as a strong communicator who is used to interfacing with operational teams, designers, and developers
  • You're a self-starter – you don't need to work from a script and love to play in whitespace
  • You're detail-oriented and fast-moving when it comes to putting plans into motion
  • You're technical enough to ask engineers good questions about architecture and product decisions alike
  • An interest in FinTech, social payments, cryptocurrency or blockchain

Apply now